Experience/Resume

Steve Younglove – Risk Management Professional

Highly motivated risk management professional, with over 25 years of experience in risk identification and mitigation in financial service, retail, manufacturing and public agency environment.  Strong leader with a history of teambuilding and solid vender relationships, with exceptional performance plans incorporating strong communication among departments. Resourceful with broad risk experience, who provides leadership, mission building, and strategic planning.

PROFESSIONAL EXPERIENCE

Elmco Insurance Inc., Santa Ana, CA 20012 – to Present
Agent and Broker for Various Insurance Companies

  • State License: Life, Accident & Health, Casualty Broker, and Property Agent- Broker.
  • Developed community relations with various non-profits, networking groups and chamber of commerce.
  • Developed strategies, planning and processes for growing commercial and personal lines.

State Farm Insurance, Costs Mesa 2008 – January 2012
Selected Sale Personnel

  • State License: Life, Accident & Health, Casualty Broker, and Property Agent- Broker.
  • Worked to grow office to one of highest producing agencies in Southern County area.
  • Major business in commercial and personal lines.

Ingram Micro Industries, World Wide     2007 – 2008
Senior Risk Manager

Reported to the Director of Risk Management, worldwide risks. Responsible for assisting director in the placement of property, casualty and executive risk insurance programs; assisted in the coordination of risk activities affecting corporate safety and insurance functions, and assist director in risk management reporting to the Board of Directors. Worked with various departments, including Physical Security and Legal departments to protect company assets and business activities, including reviewing and management of various agreements and leasing contracts.

NEW CENTURY FINANCIAL CORPORATION, Nationwide   2003 – Nov 2007
AVP Corporate Risk Management

Reported to the CPO; directs placement of property, casualty and financial risk insurance programs including captive insurer; managed all property & casualty claims and outsourced workers’ compensation claims as well as corporate safety functions. Worked closely with Physical Security and Legal departments to protect company assets and business activities, including negotiations on various agreements and leasing contracts.

2006: Executed new Broker Agreements that resulted in efficient delivery of insurance services, at a 25% fee reduction.
2005: Established quarterly corporate safety committee with policies, guidelines and objectives. Managed the process of implementing company Code of Safe Practices for forklift and lockout/tag out procedures. Due to 2004 changes, insurance marketing and structure renewals resulted in 45% reduction in costs over prior year.
2004: Eliminated $300,000 in waste after evaluating brokers’ compensation agreements. Structured insurance programs to allow competition in insurance market. Wrote three self-insured risks into company’s insurance captive.
2003: Managed the Physical Security Department; developed policies and procedures; prepared corporate responses to recent legislative changes in accordance with federal and state laws; and managed implementation of company’s captive insurance carrier.

RIVERSIDE TRANSIT AGENCY, County of Riverside, CA        2001 – 2003
Risk and Safety Manager

Reported to CFO; directly responsible for the purchase of all property and casualty insurance, third party administration and various outsourced safety functions. Managed claims as well as responsible for OSHA investigations and reporting.

2003: Conducted a re-marketing plan resulting in competitively priced Casualty TPA services.
2002: Developed, implemented and managed the following risk processes: the replacing of insurance broker for improved service and broader marketing of coverage; a new TPA service for significantly improved workers’ compensation services; competitive marketing strategies for all insurance renewals; and consolidated insurance, claims management and risk administration functions.

HOUSE2HOME/HOMEBASE, 10 western states 1995 – 2001
Directing Manager of Risk and Insurance

Reported to VP Treasury, previously VPs of Financial Planning and HR.  Managed a staff of 6 with third-party claims administration companies required for 10 States.  Directed and managed all budgeting, claims administration, insurance, self insurance activities, and real estate/lease reviews.

  • Developed risk management policies according to divisional needs for Home Base, Inc.

Transitioned division to the third largest stand-alone home improvement company establishing risk and insurance functions.  Developed EDI claims processing.

  • Changed administration procedures and processes resulting in corporate budgets achieved savings of 35% of purchased insurance and added 3 cents on shareholders equity.
  • Implemented loss control programs and Y2K compliant systems that provided a new risk management information system (RMIS), computerized certificate tracking system, policy management and our self-insured workers’ compensation and public liability costs with a savings of $2 million.
  • Developed and successfully implemented internet-based claims reporting.  Allowing same day loss control and best claims practices.

RALPHS/FOOD4LESS GROCERY COMPANIES, Southern California     1987 – 1995
Director – Risk Management

Reported to various senior vice presidents: Finance, Administrative Services and Chief Financial Officer.  Managed claim staff of 37 and risk management staff of three.  Later managed a risk management staff and used a TPA in a multi-state organization directing all aspects of self insurance, purchased insurance, risk analysis of property leases, service contracts and product vendors for appropriate identification and/or transfer of risk methods.

  • After a series of acquisitions in 1991 by Food4Less, consolidated all insurance functions resulting in 40% reduction of staff and standardized property management.
  • Successfully resolved $28 million in claims involving the Los Angeles civil riot and property fire losses of 1992.  Implemented claims processing and administration procedures that resulted in 14-25% reduction in claim costs and a 15-35% reduction in frequency.
  • Implemented safety programs, which enabled management to reduce self-insured workers’ compensation and public liability reserves by $10 million; and improved the insurability of the company allowing it to take advantage of lower HPR property premium rates.
  • Improved claims administration by 10%; converted to a self-contained, PC-based claims system resulting in an annual saving of approximately $250,000.  Qualified Ralphs as a self-insurer, self-administrator in workers’ compensation and auto liability resulting in annual savings of approximately $5 million.
  • Implemented a workers’ compensation medical cost containment program through Mercer-Medinger that resulted in over $1.4 million savings for the first 5 months, and over $700,000 in savings in the following year.

 
EDUCATION
BS, Business Administration, Minor in Corporate Finance, Menlo College, Menlo Park, CA

PROFESSIONAL STUDIES

California, Department of Insurance, Residence Producer License # 0F93789 for Fire and Casualty, Accident and Health & Life-only.
Insurance Education of America: Workers’ Compensation;
American Management Association: Executive Finance & Legal Programs;
American Management Association: Auditing Insurance Programs;
Insurance Institute of America: Associate in Risk Management (ARM);
Insurance Education of America Certificates: Workers Compensation; and
Automotive Physical Damage and Building Damage.
 

PROFESSIONAL ASSOCIATIONS
Risk and Insurance Management Society- National, Governance Committee
Member, Risk and Insurance Management Society, Los Angeles Chapter
Member, Risk and Insurance Management Society, Orange County Chapter
Member, State of California Insurance Task Force 1993 Workers’ Compensation Reform
Southern California Self Insurance Association
California Manufacturers Association
Team Referral Network, Newport Beach Chapter

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